Fix DVD/CD Rom Error Code 19 on Windows 10: If you have recently upgraded to Windows 10 then it’s possible that your DVD/CD Rom won’t work and if you go to device manager, then open DVD/CD Rom properties you will see Error code 19 which says “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.“
Fix DVD/CD Rom Error Code 19 on Windows 10
create a restore point just in case something goes wrong.
Method 1: Try System Restore
using System Restore.
Method 2: Delete UpperFilters and LowerFilters
1.Press Windows Key + R then type “regedit” (without quotes) and hit enter to open Registry Editor.

2.Navigate to the following key in the Registry Editor:

3.Find UpperFilters and LowerFilters then right-click & select Delete.
4.Close the Registry Editor and restart your PC.
Method 3: Uninstall DVD/CD-ROM device drivers
1.Press the Windows key + R button to open the Run dialogue box.
2.Type devmgmt.msc and then press Enter.

3.In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices and then click Uninstall.

4.Restart the computer.
After the computer restarts, the drivers will be automatically installed. This can help you Fix DVD/CD Rom Error Code 19 on Windows 10 but sometimes it doesn’t work for some users, so follow the next method.
Method 4: Uninstall the Problematic Driver
1.Press Windows Key + R then type “devmgmt.msc” (without quotes) and hit enter to open Device Manager.

2.Next, look for yellow exclamation mark and then right-click on it, select Uninstall.

3.If asked for confirmation selected Yes.
4.Repeat above steps until you have uninstalled all the devices with the yellow exclamation marks.
5.Next click Action > Scan for hardware changes which would automatically install the device drivers.

6.Restart your PC to save changes.
Method 5: Run Driver Verifier
create a System Restore point.

here.
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That’s it you have successfully Fix DVD/CD Rom Error Code 19 on Windows 10 but if you still have any question regarding this guide then feel free to ask them in the comment’s section.